We are seeking a motivated and experienced Front Desk Supervisor to lead our front office team. You will oversee daily front desk operations, ensure excellent guest service, and support team training and coordination. This role is ideal for someone with a passion for hospitality and leadership.

Key Responsibilities:

• Supervise and schedule front desk staff

• Ensure smooth check-in/check-out process

• Handle guest concerns and resolve issues efficiently

• Train new team members on hotel procedures and guest interaction

• Coordinate with housekeeping and other departments for room readiness

• Monitor front desk supplies and operations

Required Qualifications:

• 2+ years of experience in hotel front desk operations

• Prior experience in a supervisory or team lead role preferred

• Excellent communication in Arabic and English

• Proficient in booking systems and MS Office

• Ability to work flexible hours and weekends

Why Join Us?

• Friendly, community-based work environment

• Opportunities for growth and training

• Contribute to an authentic Palestinian hospitality experience

We are seeking a motivated and experienced Front Desk Supervisor to lead our front office team. You will oversee daily front desk operations, ensure excellent guest service, and support team training and coordination. This role is ideal for someone with a passion for hospitality and leadership.

Key Responsibilities:

• Supervise and schedule front desk staff

• Ensure smooth check-in/check-out process

• Handle guest concerns and resolve issues efficiently

• Train new team members on hotel procedures and guest interaction

• Coordinate with housekeeping and other departments for room readiness

• Monitor front desk supplies and operations

Required Qualifications:

• 2+ years of experience in hotel front desk operations

• Prior experience in a supervisory or team lead role preferred

• Excellent communication in Arabic and English

• Proficient in booking systems and MS Office

• Ability to work flexible hours and weekends

Why Join Us?

• Friendly, community-based work environment

• Opportunities for growth and training

• Contribute to an authentic Palestinian hospitality experience